Cresta-AI Customer Service-Self-help Assistance-Real-time Guidance-Cresta AI is an intelligent contact center tool.

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Cresta
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Cresta
Cresta AI is an intelligent contact center tool.
Applicable People: Office Workers,AI Enthusiasts
Office Workers
AI Enthusiasts
AI Customer Service
Self-help Assistance
Real-time Guidance
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Product Details
5000+ Artificial Intelligence Tools for YouDiscover AI, Unleash Your PotentialProduct Introduction
Cresta AI is an AI-driven contact center intelligence tool that offers self-service, real-time coaching, and post-call insights. It aims to help teams make the most of every customer conversation, improving sales efficiency and customer satisfaction.
5000+ Artificial Intelligence Tools for YouDiscover AI, Unleash Your PotentialMain Function
Cresta AI offers a variety of solutions, including Cresta Agent Assist, Cresta Director, Cresta Insights, and Cresta Virtual Agent, designed to assist teams in different industries such as sales, customer service, retention, and remote teams or WFH. Teams can utilize real-time insights to drive results, uncover and act on key business insights, and improve agent efficiency and effectiveness through automation.
How to Use
Cresta AI utilizes AI-driven coaching and assistance to empower every agent to become a top performer, automating repetitive tasks, quickly finding answers, and continuously learning and improving. Cresta AI is a generative AI platform that promises to showcase and amplify behaviors that have been proven to drive business. It offers a suite of intelligent products designed to provide real-time customer intelligence, enabling teams to take immediate action, with AI-enabled coaching, QA, and performance management, and automating only the right use cases while allowing humans to handle the rest.
Cresta Traffic
5000+ Artificial Intelligence Tools for YouDiscover AI, Unleash Your Potential
40.50KMonthly Visits
5000+ Artificial Intelligence Tools for YouDiscover AI, Unleash Your Potential
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