Dialogview-Intelligent Contact Center-Real-time Communication-Collaboration Tools-Dialogview is an intelligent contact center solution.

Users can log in to the Dialogview platform and select the desired features, such as chat, audio/video calls, and chatbots. In the chat window, users can input text or send files, and they can also engage in real-time communication through audio/video calls. The chatbot can provide appropriate answers based on the user's questions. The preset reply feature allows for quick responses to common questions, and the group conversation feature facilitates collaborative problem-solving. The meeting scheduling feature helps users arrange meetings and send reminders to participants.