Product Introduction
Spryngtime is an AI-powered chatbot that helps businesses answer customer inquiries quickly and accurately. This chatbot has the ability to understand all the knowledge of the company, including external information from helpdesk platforms like Zendesk and internal knowledge from company documents. Spryngtime scans customer questions using this knowledge and provides clear and concise answers, saving time for businesses and improving conversion rates. With Spryngtime, businesses can directly address 30-70% of all inquiries. The chatbot is secure, utilizing the latest encryption technology to protect customer data. It also offers integrations with payment processing and order tracking systems.
Spryngtime's features include automatically recording answers to new questions, creating message drafts for review, and pulling up past support and chat history to find relevant answers. The chatbot is compatible with various platforms including Slack, Intercom, Discord, and email. Overall, Spryngtime allows businesses to focus on high-priority tasks while still providing quality customer support. It is user-friendly and provides businesses with a tool to address customer queries.