Product Introduction
Moveworks is a conversational AI platform designed to automate employee support and maximize productivity. With its advanced large-scale language models like GPT-3, Moveworks enables employees to connect to enterprise systems and resolve issues, as well as prevent problems in their work. Its automation capabilities help reduce costs while improving employee experience. The platform offers solutions for various teams including IT, HR, finance, facilities, and employee communications, and can be used for various use cases such as HR service desk, identity access management, IT service desk, IT service management, and knowledge management. Moveworks provides multiple features such as employee experience insights, multilingual support, performance dashboards, categorization, and integration with partners. Its experience includes answering questions, approvals, concierge services, employee communications, control center, group access, and software access. Moveworks also provides insights into service desk performance by automatically analyzing unstructured language in ticket data. Trusted by CIOs and leaders in employee experience, Moveworks prioritizes high-impact automation projects that uncover insights and optimize service desk performance. It has been recognized as a leader in the Forrester Wave, Chatbots for IT Operations Q4 2022 report. Moveworks' automation solutions are used by many organizations including Luminis Health, Broadcom, and Stitch Fix.