Product Introduction
Watermelon is a conversational AI platform based on GPT-4 technology, designed to help businesses improve their customer service by building personalized chatbots. The platform offers a new chatbot environment integrated with GPT-4 technology, aiming to provide fast, real-time, and efficient customer service. With Watermelon, businesses can streamline their customer service process through an all-in-one inbox that combines team collaboration with chatbot integration. Additionally, Watermelon provides a chatbot builder and various integration channels, including web widgets, Facebook Messenger, WhatsApp, and Instagram. Use cases for the chatbot include sales, marketing, human resources and internal communication, as well as customer service automation. The platform is suitable for various industries, including e-commerce, education, healthcare, financial services, municipal services, and tourism. Watermelon's GPT-4 AI technology can quickly learn and adapt to the information uploaded to the platform, making it easily accessible through web widgets and various platform APIs. The platform offers an all-in-one inbox where businesses can easily connect with customers and automate up to 96% of chats. Various resources such as an academy, downloads, help center, and blog are provided by the platform. Overall, Watermelon allows businesses to enhance their customer service, simplify customer communication, and create an innovative approach to candidate recruitment through AI.