Product Introduction
ResolveAI is an AI-powered customer service platform that helps businesses provide automated support and personalized responses to resolve customer issues in real-time. The platform understands customer queries, identifies patterns, and learns from conversations to deliver accurate and customized responses. It also offers real-time insights into customer service operations, helping businesses identify gaps in their knowledge base and improve customer support. The platform supports real-time conversations, allowing businesses to join the conversation if the AI chatbot is unable to answer a customer's query. Additionally, it provides multilingual support, allowing businesses to write documentation in any language and enabling the AI chatbot to respond to visitors in their preferred language. The platform offers two pricing plans - Starter and Pro - with different features and support for varying numbers of active chats. The Starter plan includes 1 chatbot, unlimited documentation, and 1000 active chats per month, while the Pro plan includes 4 chatbots, unlimited documentation, and 3000 active chats per month.