Found free AI software-Ai CSAT and Symbl.ai-AI

Symbl.ai is a conversational intelligence platform that utilizes advanced deep learning models to provide developers with real-time transcription and insights into unstructured conversation data. The tool offers solutions for various industries, including revenue intelligence, events and webinars, remote collaboration, contact centers, and recruitment intelligence. Symbl.ai's features include custom trackers, summary generation, topic modeling, transcription, conversation analysis, and pre-built UI and components for voice, audio, and text data. Through its API technology, Symbl.ai allows real-time and asynchronous speech recognition of unstructured human conversations, enabling the tool to add intelligence through a single API call. Additionally, the platform offers real-time keyword, phrase, and intent detection, both within sub-400 milliseconds and through batch/async requests. Symbl.ai includes speech-to-text integration, allowing for the most accurate and asynchronous speech recognition API designed for human conversations. The tool's conversation analysis generates various metrics to enhance user or agent conversation analysis, such as speaking-listening ratio, words per minute, speaking time, and topic-based sentiment. Symbl.ai also supports processing conversations from various channels (e.g., video or audio files, phone calls, and streaming) and extracting insights. Furthermore, Symbl.ai prioritizes customer support, offering flexible plans, no usage commitments, and scalable growth options.

Real time transcription and dialogue understanding: Symbl. ai provides real-time and accurate voice to text services through its powerful deep learning model. Not just transcription, it deeply understands the context of dialogue, including speech, audio, and textual data. Multi industry solutions: The functionality of Symbl. ai covers multiple industries, including revenue intelligence, event and webinars, remote collaboration, contact centers, and recruitment intelligence, providing flexible solutions for various application scenarios. Rich functional integration: Support rich features such as custom trackers, summary generation, and topic modeling to meet the needs of different users. Symbl. ai's API technology supports real-time and asynchronous speech recognition, allowing users to add intelligence through simple API calls. Real time keyword, phrase, and intent detection: Symbl. ai provides real-time detection of keywords, phrases, and intentions in conversations, providing users with comprehensive and timely information both in a very short amount of time and through batch and asynchronous requests.