Found free AI software-Botsheets AI Writer and Open Text AI-AI

Botsheets is an AI tool that automatically converts chat conversations into spreadsheets. Users can connect their customer messaging channels to Google Sheets using Botsheets Writer and use column headers in the spreadsheet to instruct the AI on what data to collect. The AI will automatically extract actionable data from the customer conversations and write it into the Google Sheets. This saves time and effort by eliminating the tedious and error-prone manual sorting of chat records. This tool is particularly useful for lead generation, as even a single message can unlock a wealth of extractable and storable actionable data. Botsheets easily streamlines support by converting unstructured support requests into structured data, enabling faster problem resolution. It can also capture customer sentiment, such as positive or negative emotions, using intelligent prompts, helping users identify patterns and trends in customer experience. Overall, Botsheets is a valuable tool for individuals who use spreadsheets and communicate with customers. It can be set up in just two minutes and requires no coding to start using immediately. Users can sign up for a free permanent plan or choose a paid plan for additional features.

Convert chat into spreadsheets; automatically collect actionable data; optimize support; identify patterns and trends in customer experience; capture customer emotions using intelligent prompts.